ITVantage (“ITVantage” or “we” or “our” or “us”) is committed to the protection of the privacy of our customers and website visitors. We have established this Privacy Policy as a means of disclosing to you how we collect, utilize, distribute and protect your personal information. For the purposes of this Privacy Policy, “customer” shall mean any past, current or prospective customer of ITVantage, including any visitor to the ITVantage website. This Privacy Policy governs the manner in which ITVantage collects, uses, maintains and discloses information collected from its customers. By visiting our website or otherwise providing ITVantage with your personal information by any means, you accept and consent to the practices described in this Privacy Policy.  Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use our Website. This policy may change from time to time. Your continued use of this Website after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.

This Privacy Policy covers our collection, use, and disclosure of information we collect, without limitation, through our website located at https://www.itvantage.com, our customer portal located at https://itvantage.com/support/ and/or our Cloud Services, emails, texts, communications, links, interactions, mobile and desktop applications, or any other source. The use of information collected through our service shall be limited to the purpose of providing the service for which the Client has engaged ITVantage.

ITVantage may collect personally identifiable information from customers in a variety of ways, including online and offline subscription and order forms, paper or telephone submissions, and other instances where customers are invited to volunteer such information. Additionally, contact information may be collected during any correspondence relating to support, as well as in connection with ITVantage services. ITVantage may collect such information as contact name, business name and type, address, phone number, email address, as well as other information.
As is true of most web sites, we gather certain information automatically and store it in log files. This information may include internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and/or clickstream data.

We do not link this automatically-collected data to other information we collect about you.

ITVantage and its partners use cookies or similar technologies to analyze trends, administer the website, track users’ movements around the website, and to gather demographic information about our user base as a whole. You can control the use of cookies at the individual browser level, but if you choose to disable cookies, it may limit your use of certain features or functions on our website or service.

We partner with a third party to display advertising on our website or to manage our advertising on other sites. Our third party partner may use cookies or similar technologies in order to provide you advertising based upon your browsing activities and interests. If you wish to opt out of interest-based advertising, click here. Please note you will continue to receive generic ads.

The security of your personal information is important to us. We follow generally accepted standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, we cannot guarantee its absolute security. We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. All information you provide to us is stored on our secure servers behind firewalls. Any payment transactions will be encrypted using SSL technology.

The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Website, you are responsible for keeping this password confidential. We ask you not to share your password with anyone. We urge you to be careful about giving out information in public areas of the Website like message boards. The information you share in public areas may be viewed by any user of the Website.

Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Website. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website.

Upon request ITVantage will provide you with information about whether we hold any of your personal information. Customers may access all personal identifiable information that we collect and maintain by contacting us by mail or telephone at the contact information listed below. They can correct, update and delete factual errors in personally identifiable information by contacting us by mail or telephone at the contact information listed below. To protect customer privacy and security, ITVantage reserves the right to take reasonable steps to verify customer identity prior to granting access or processing changes or corrections. Any requests for access to personal information will be answered within thirty (30) days.

We will retain your information for as long as your account is active or as needed to provide you services. Please contact us if you wish to cancel your account or request that we no longer use your information to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

ITVantage acknowledges that you have the right to access your personal information.

ITVantage has no direct relationship with the individuals whose personal data it processes. An individual who seeks access, or who seeks to correct, amend, or delete inaccurate data should direct his query to the ITVantage’s Client (the data controller). If requested to remove data we will respond within a reasonable timeframe.

We will retain personal data we process on behalf of our Clients for as long as needed to provide services to our Client. ITVantage will retain this personal information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

ITVantage may transfer personal information to companies that help us provide our service. Transfers to subsequent third parties are covered by the provisions in this Policy regarding notice and choice and the service agreements with our Clients.

ITVantage may contact customers regarding products and services offered by ITVantage and its trusted affiliates, business partners, and independent contractors. We will share your personal information with third parties only in the ways that are described in this Privacy Policy. We do not sell your personal information to third parties. We may also use information collected through the ITVantage website for research regarding the effectiveness of the ITVantage website and related marketing, advertising and sales efforts. Information will only be made publicly available where mandated by governing agencies, in response to subpoenas or court orders, or as disclosed in the terms and conditions of our agreements with customers. We may use information that we collect about you or that you provide to us, including any personal information, to present our Website and its contents to you; to provide you with information, products, or services that you request from us; to fulfill any other purpose for which you provide it; to carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection; to notify you about changes to our Website or any products or services we offer or provide though it; to allow you to participate in interactive features on our Website; in any other way we may describe when you provide the information; for any other purpose with your consent.
Electronic communications may be sent by ITVantage using customers’ personal contact information to inform them of new products, important industry news or general services and upgrades provided by ITVantage. If customers do not wish to receive these industry notices, they may at any time opt-out of our marketing by clicking the Unsubscribe link located at the bottom of all marketing and customer notices. However, in order to meet our service agreements, ITVantage will continue to send emails regarding customers’ account administration or maintenance notifications. Disclosure Information collected from customers may be disclosed to independent contractors and business partners who have agreed to hold this information in confidence, not use it for any purpose except to carry out the service they are providing for ITVantage, and honor our privacy and security policies in the way this information is handled. This would include the third-party agent acting as a payment processor on our behalf, as well as the third-party agent hosting our chat feature. ITVantage may also disclose aggregate, anonymous data based on information collected from customers to actual or prospective investors and partners. Should a sale of ITVantage’s business ever occur, collected customer information may be transferred along with the sale but the information will be treated in the same manner as set forth in this Privacy Policy. We may also disclose your personal information as required by law, such as to comply with a subpoena or other legal process, when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.
Our Website is not intended for children under 13 years of age. In accordance with the Children’s Online Privacy Protection Act (COPPA), we never collect or maintain information on our website from those we actually know are under the age of 13, and no part of our website is structured to attract anyone under 13. No one under age 13 may provide any personal information to or on the Website. We do not knowingly collect personal information from children under 13. If you are under 13, do not use or provide any information on this Website or on or through any of its features or provide any information about yourself to us, including your name, address, telephone number, email address, or any screen name or user name you may use. If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 13, please contact us at the address below.
The ITVantage website may contain links to third-party websites. Please note that these websites’ privacy and other policies may differ from those of ITVantage. For any concerns as to the privacy of your information on these websites, please refer to their respective privacy policies. ITVantage has no control over and is not responsible for the information practices of other websites, including those to which we may link and those which may link to us.
California Information-Sharing Disclosure: California residents may request a list of all third parties with respect to which we have disclosed any information about you for direct marketing purposes and the categories of information disclosed. If you are a California resident and want such a list, please send us a written request by email to privacy@ITVantage.com with “California Privacy Rights” in the subject line, or write to us at the mailing address below.

California Do Not Track Disclosure: Depending on the browser you are using, you may be able to choose to block third party cookies or browse in a private browsing mode. The ITVantage website can be accessed when private browsing is turned off, but your ability to use some features or areas of our site may be limited. The information we collect is governed by this Privacy Policy.

By choosing to visit and interact with ITVantage, customers agree that their visit and any dispute regarding the protection of their privacy during such visit is subject to this Privacy Policy including, but not limited to, the provisions regarding limitations on damages and the application of the law of the state of Georgia.

Questions, contact, and concerns about privacy at ITVantage should be directed via email to privacy@ITVantage.com or via mail to:

ITVantage, Inc.
5288 Summerlin Commons Way
STE 901
Fort Myers, FL 33907

We may update this Privacy Policy from time to time and without prior notice to you to reflect changes in our information practices. Please review this Privacy Policy periodically and especially before you provide personally identifiable information to us. If we make material changes to this Privacy Policy, we will notify you here, by email or by means of a notice on our home page. The date of the last update of the Privacy Policy is indicated at the bottom of this Privacy Policy. Your continued use of the ITVantage website after any changes to our Privacy Policy indicates your agreement with the terms of the revised Privacy Policy.